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FAQ
Authorize or re-authorize your subscription
This will authorize your subscription if you were unable to reply to the confirmation e-mail (for example, you subscribed with an address of a cellular phone or personal digital assistant (PDA) and can not reply to the confirmation e-mail or you can re-authorize after you have suspended your service for a vacation. You need the e-mail address you used to subscribe and the Authorization ID Number (AUTH ID) that was in the subject line and body of your confirmation e-mail.
E-mail Address:
Authorization ID Number:
Change your subscription information
To change your subscription information for T-Alerts, enter your email address below:
E-mail Address:
Please send another confirmation e-mail
This will resend your confirmation to the e-mail address on file.
E-mail Address:
What times and MBTA Lines did I subscribe to?
This will send an e-mail with the specified MBTA lines, days and times you selected for T-Alerts. You can also view your subscription information.
E-mail Address:
Suspend my T-Alerts while I am on Vacation.
This will suspend your T-Alerts while you are on vacation or out of the Boston area. You will receive a confirming email that you must reply to in order to activate this service.
E-mail Address: